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Telstra Smart Modem Gen 3
Setup Guide
Bringing your own Telstra Smart Modem Gen 3 to Kizutel? This guide walks you through connecting it to your nbn® service — covering FTTP, HFC, FTTN/FTTC, and Fixed Wireless connections.
| Device Specifications | |
|---|---|
| Default Gateway IP | 192.168.0.1 or http://mygateway/ |
| Admin Username | admin |
| Admin Password | Wi-Fi password printed on the modem label / fridge magnet |
| Wi-Fi | 802.11ax 2.4 GHz (Wi-Fi 6) & 802.11ax 5 GHz (Wi-Fi 6) |
| Ethernet Ports | 1 × Gigabit WAN (red) | 4 × Gigabit LAN |
| DSL Port | Grey — for FTTN/FTTB only |
| USB Port | 1 × USB-A (storage / printer sharing) |
| 4G Backup | Built-in — automatically activates on connection loss |
| Compatibility | FTTP, HFC, FTTN, FTTB, FTTC, Fixed Wireless — up to 1000 Mbps |
The connection method depends on your nbn® technology type. Identify yours below:
FTTP Fibre to the Premises
Use an Ethernet cable (RJ-45) from the UNI-D1 port on your nbn® connection box to the red WAN port on the modem. Use UNI-D1 unless your activation email specifies a different port.
HFC Hybrid Fibre Coaxial
Connect an Ethernet cable from the LAN1 port on your nbn® connection box to the red WAN port on the modem. Ensure the nbn® box is powered on and showing a solid connection light.
FTTN / FTTC
Connect the included grey DSL cable from the grey DSL port on the modem to your wall phone socket. For FTTC, you will also have a small nbn® connection device — connect Ethernet from it to the red WAN port.
Fixed Wireless
Connect an Ethernet cable from the LAN port on your nbn® outdoor unit's connection box (mounted inside) to the red WAN port on the modem.
Plug in the modem's power adapter and wait for the front light to show solid blue — this indicates the modem is ready. This can take up to 3 minutes on first boot.
Connect a laptop, phone, or tablet to the modem using:
- Wi-Fi: Find the network name (SSID) and password on the label on the bottom of the modem or the included fridge magnet. A QR code is also printed on the magnet for easy connection.
- Ethernet: Plug a cable into any of the four yellow LAN ports on the back of the modem.
Open any web browser (Chrome, Edge, Firefox, or Safari) and navigate to:
192.168.0.1 or http://mygateway/
You will see the modem login screen. Enter the following credentials:
- Username:
admin - Password: The Wi-Fi password printed on the modem label or fridge magnet (not the word "Telstra" — that applies to Gen 1/2 only)
Kizutel supports both IPoE and PPPoE. Choose the method that applies or try IPoE first as it requires no credentials:
IPoE / Dynamic (Recommended)
- Go to Internet
- Set connection type to Dynamic or IPoE
- Click Save
- Wait up to 5 minutes for the modem to connect — reboot if needed
PPPoE
- Go to Internet
- Set connection type to PPPoE
- Enter your Kizutel PPPoE username and password (from your welcome email)
- Click Save
Once connected, the modem's front light should show solid blue. Run a speed test at fast.com or speedtest.net to confirm your connection.
| Button / Feature | Description |
|---|---|
| Wi-Fi On/Off | Press to toggle both 2.4 GHz and 5 GHz Wi-Fi bands on or off simultaneously. |
| WPS | Press to enable WPS pairing mode for compatible devices. Active for 2 minutes. |
| Reset (pinhole) | Insert a pin and hold for 10 seconds to restore factory defaults. All custom settings will be lost. |
| 4G Backup | Activates automatically when the fixed-line connection drops. No action required. |
Brisbane-based support — available Monday to Friday
support@kizutel.com.auTelstra Smart Modem Gen 3
Setup Guide
Bringing your own Telstra Smart Modem Gen 3 to Kizutel? This guide walks you through connecting it to your nbn® service — covering FTTP, HFC, FTTN/FTTC, and Fixed Wireless connections.
| Device Specifications | |
|---|---|
| Default Gateway IP | 192.168.0.1 or http://mygateway/ |
| Admin Username | admin |
| Admin Password | Wi-Fi password printed on the modem label / fridge magnet |
| Wi-Fi | 802.11ax 2.4 GHz (Wi-Fi 6) & 802.11ax 5 GHz (Wi-Fi 6) |
| Ethernet Ports | 1 × Gigabit WAN (red) | 4 × Gigabit LAN |
| DSL Port | Grey — for FTTN/FTTB only |
| USB Port | 1 × USB-A (storage / printer sharing) |
| 4G Backup | Built-in — automatically activates on connection loss |
| Compatibility | FTTP, HFC, FTTN, FTTB, FTTC, Fixed Wireless — up to 1000 Mbps |
The connection method depends on your nbn® technology type. Identify yours below:
FTTP Fibre to the Premises
Use an Ethernet cable (RJ-45) from the UNI-D1 port on your nbn® connection box to the red WAN port on the modem. Use UNI-D1 unless your activation email specifies a different port.
HFC Hybrid Fibre Coaxial
Connect an Ethernet cable from the LAN1 port on your nbn® connection box to the red WAN port on the modem. Ensure the nbn® box is powered on and showing a solid connection light.
FTTN / FTTC
Connect the included grey DSL cable from the grey DSL port on the modem to your wall phone socket. For FTTC, you will also have a small nbn® connection device — connect Ethernet from it to the red WAN port.
Fixed Wireless
Connect an Ethernet cable from the LAN port on your nbn® outdoor unit's connection box (mounted inside) to the red WAN port on the modem.
Plug in the modem's power adapter and wait for the front light to show solid blue — this indicates the modem is ready. This can take up to 3 minutes on first boot.
Connect a laptop, phone, or tablet to the modem using:
- Wi-Fi: Find the network name (SSID) and password on the label on the bottom of the modem or the included fridge magnet. A QR code is also printed on the magnet for easy connection.
- Ethernet: Plug a cable into any of the four yellow LAN ports on the back of the modem.
Open any web browser (Chrome, Edge, Firefox, or Safari) and navigate to:
192.168.0.1 or http://mygateway/
You will see the modem login screen. Enter the following credentials:
- Username:
admin - Password: The Wi-Fi password printed on the modem label or fridge magnet (not the word "Telstra" — that applies to Gen 1/2 only)
Kizutel supports both IPoE and PPPoE. Choose the method that applies or try IPoE first as it requires no credentials:
IPoE / Dynamic (Recommended)
- Go to Internet
- Set connection type to Dynamic or IPoE
- Click Save
- Wait up to 5 minutes for the modem to connect — reboot if needed
PPPoE
- Go to Internet
- Set connection type to PPPoE
- Enter your Kizutel PPPoE username and password (from your welcome email)
- Click Save
Once connected, the modem's front light should show solid blue. Run a speed test at fast.com or speedtest.net to confirm your connection.
| Button / Feature | Description |
|---|---|
| Wi-Fi On/Off | Press to toggle both 2.4 GHz and 5 GHz Wi-Fi bands on or off simultaneously. |
| WPS | Press to enable WPS pairing mode for compatible devices. Active for 2 minutes. |
| Reset (pinhole) | Insert a pin and hold for 10 seconds to restore factory defaults. All custom settings will be lost. |
| 4G Backup | Activates automatically when the fixed-line connection drops. No action required. |
Brisbane-based support — available Monday to Friday
support@kizutel.com.au