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Modern Technologies,
Traditional Service
Brisbane · Gold Coast · Sunshine Coast

Sick of slow IT support and surprise invoices?

ATS Systems gives growing businesses one accountable team for IT support, cybersecurity, Microsoft 365, phones and internet — with clear packages, plain-English advice and responsive local support.

Get a Free IT Audit Explore Services

 

Managed IT Package Pricing Below

Core
Reliable IT foundations for growing businesses.
$89/mo
Per user, billed monthly
Best for Businesses that need professional Microsoft 365 management, essential cyber protection and predictable help desk access.
Helps you
  • ✓Keep email, users and cloud apps managed properlyMicrosoft 365 or Google Workspace management
  • ✓Protect devices from malware and cyber threatsManaged endpoint protection
  • ✓Reduce phishing and malicious email riskAdvanced email security
  • ✓Recover deleted cloud emails and files when neededMicrosoft 365 cloud backup
  • ✓Catch device issues before they become bigger problemsRemote monitoring and alerts
  • ✓Keep business systems updated and more securePatch management
  • ✓Get help from a local support team during business hoursBusiness hours help desk
View Core Plan Details
Most Popular
Elevate
Proactive support and stronger cyber protection.
$149/mo
Per user, billed monthly
Best for Businesses that rely on technology every day and want fewer disruptions, stronger security and included support.
Helps you
  • Includes everything in CORE
  • ✓Detect and respond to threats faster24/7 security monitoring and response
  • ✓Get support included — not billed every timeBusiness hours help desk included
  • ✓Improve recovery and email retentionEnhanced backup with email archive
  • ✓Stop passwords being stored in browsers or sticky notesKeeper password management
  • ✓Block dangerous websites before staff can reach themDNS filtering and web protection
  • ✓Train staff to recognise phishing and cyber scamsSecurity awareness training
  • ✓Test and improve your team's phishing readinessSimulated phishing campaigns
  • ✓Keep every staff email looking professional and consistentCentral email signature management
View Elevate Plan Details
Complete
Fully managed IT for businesses that want priority support.
$199/mo
Per user, billed monthly
Best for Businesses that want a more strategic IT partner, stronger data protection and priority escalation when issues matter.
Helps you
  • Includes everything in CORE and ELEVATE
  • ✓Protect sensitive data from leaving the business accidentallyComplete email security with data loss prevention
  • ✓Improve recovery across email, archives and identity dataFull backup suite including Entra backup
  • ✓Strengthen email brand consistency and campaign visibilityPremium email signatures with analytics
  • ✓Find security weaknesses before attackers doAnnual penetration testing
  • ✓Have one accountable contact who understands your businessDedicated account manager
  • ✓Get remote support without watching the clockUnlimited remote support
  • ✓Plan technology upgrades before they become urgentIT roadmap planning
  • ✓Move critical issues to senior support fasterPriority escalation path
View Complete Plan Details

Not sure which plan is right for you? We can map the right level of support to your team size, risk and current setup.

Request a Business Technology Review
No minimum users Start from one user
No lock-in contracts Flexible monthly service
Change plans as needed Core, Elevate or Complete
Built for growth Sole traders to 250+ users

What Our Customers Are Saying

Real feedback from businesses that trust ATS Systems to support, secure and simplify their technology.



Why ATS Systems

Modern Technology.
Traditional Service Values.

The personal touch and accountability you'd expect from a local business — backed by enterprise-grade tools and a decade of experience.

01
You'll Know Our Team by Name

Face-to-face consultations, ongoing relationships, genuine care. You deal with the same engineers who understand your environment — not a rotating queue or overseas call centre.

02
We Understand Your Business First

Before we recommend anything, we take time to understand your objectives, constraints, and workflow. Solutions built around your situation, not a copy-paste package.

03
One Partner for Everything

Network, security, cloud, helpdesk, VoIP — one partner for all of it. No more juggling vendors, conflicting advice, or falling through the cracks between providers.

04
Fixed Fees, Zero Bill Shock

Transparent, predictable monthly pricing so you can budget with confidence. No surprise invoices, hidden call-out fees, or upselling you don't need.

05
10+ Years of Results Across SEQ

Over a decade serving businesses in Brisbane, Gold Coast, Sunshine Coast, and New Zealand. Real local experience across the industries that matter in our region.

Local IT Support Across SEQ

On-site engineers across South East Queensland, plus remote support for Australia and New Zealand.

Brisbane CBD & Surrounds
Gold Coast
Sunshine Coast
Ipswich & Logan
Remote — Australia & New Zealand
Certifications & Partners
Microsoft Partner
Ubiquiti Specialist
Licensed Security
Google 5★
10+
Years Experience
5★
Google Rating
24/7
Monitoring
<15m
Avg Response


How It Works

Up and Running in 4 Simple Steps

No jargon, no lengthy contracts, no surprises. Getting started with ATS Systems is easy.

01
Free IT Audit

We assess your environment, identify risks and gaps, and tell you exactly what's needed — at zero cost to you.

02
Custom Proposal

A tailored solution built for your business size, budget, and goals. No bloated bundles, no services you won't use.

03
Smooth Onboarding

We manage the transition with minimal disruption. Your team is trained and confident from day one with no downtime.

04
Ongoing Partnership

Monthly reporting, proactive improvements, and a team that grows with you. We're a long-term partner, not a vendor.

Common Questions

Frequently Asked Questions

Everything you need to know about managed IT support in Brisbane and across SEQ.

What areas does ATS Systems cover? +
We provide on-site managed IT support across Brisbane, Gold Coast, Sunshine Coast, Ipswich, and Logan. For clients outside SEQ, we offer full remote support across Australia and New Zealand.
What's included in managed IT support? +
Our managed IT packages include 24/7 proactive monitoring, helpdesk support, cybersecurity, Microsoft 365 management, network management, cloud backups, and on-site response — all under one fixed monthly fee.
How much does managed IT support cost? +
We offer transparent fixed-fee pricing tailored to your business size and requirements. Get in touch for a free IT audit and we'll provide a custom quote — no obligation, no jargon.
Do you offer cybersecurity services in Brisbane? +
Yes. Our cybersecurity services include threat detection, firewall management, endpoint protection, employee security awareness training, and ongoing security monitoring for Brisbane and SEQ businesses.
How quickly can you respond to IT issues? +
For managed clients, our average response time is under 15 minutes for remote issues. On-site response across Brisbane and SEQ is available for more complex issues that require a physical visit.
Is there a lock-in contract? +
No lock-in contracts. We believe in earning your business every month through great service, not tying you into agreements. We're confident you'll want to stay — but that's your choice to make.


Get Started Today

Ready to Stop Worrying About Your IT?

Book a free, no-obligation IT audit. We'll show you exactly where your risks are and how to fix them — plain language, no jargon, no sales pressure.

✓
Free IT audit with no obligation
✓
Response within 1 business day
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Fixed-fee pricing, no surprises
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Local team across Brisbane & SEQ
📞 07 3523 3660 ✉️ contactus@atssystems.com.au 📍 PO Box 4462, Forest Lake QLD 4078 Mon–Fri 8am–5pm AEST · After-hours support for managed clients
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